Privacy Policy
Last updated: 30 May 2026
1. Information We Collect
When you use fromjava, we may collect the following information:
- Identity Information: Full name, email address, phone/WhatsApp number
- Shipping Information: Full address, city, province, postal code
- Transaction Information: Purchase history, ordered products, payment method
- Technical Information: IP address, browser type, pages visited, visit timestamps
2. How We Use Information
The information we collect is used to:
- Process and confirm your order
- Deliver products to the address you provide
- Contact you about order status via WhatsApp or email
- Improve the marketplace experience on fromjava
- Send promotional information only if you opt in
- Prevent fraud and protect platform security
3. How We Protect Your Data
We protect your personal data by:
- Using SSL encryption for all data transfers
- Limiting access to authorized staff only
- Not selling or renting your data to third parties
- Keeping data only as long as needed for business purposes
4. Sharing with Third Parties
We only share information with third parties in the following cases:
- Shipping Providers: Name and address are shared with delivery partners
- Payment Processors: Payment data is handled by encrypted payment gateways
- Legal Requirements: When required by law or authorities
5. Cookies
fromjava uses cookies to improve your browsing experience, including storing cart items and remembering preferences. You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
You have the right to:
- Access the personal data we store about you
- Request correction of inaccurate data
- Request deletion of your data under certain conditions
- Withdraw consent for marketing purposes
To exercise these rights, contact us at hello@fromjava.id.
7. Policy Changes
We may update this privacy policy from time to time. Significant changes will be communicated by email or website notice.
8. Contact Us
If you have questions about this privacy policy, contact us: